Research and design that deliver measurable outcomes

Case studies in strategy, user research, service and product design, and development orchestration, each tied to results for the business and its customers.

Companies I've Worked With

  • Nationwide logo
  • The Home Depot logo
  • Nissan logo
  • Regions Bank logo
  • Wells Fargo logo
  • Bank of America logo
  • Nielsen logo
  • WebMD logo
  • Nashville UX Meetup logo
  • Nashville Product Meetup logo
  • The Franklin Band logo

What Former Partners Say

  • Mike was asked for a simple page redesign, and he turned it into a compelling case for why UX principles are essential when building internal tools. That’s Mike in a nutshell: he goes beyond what’s asked and delivers what’s actually needed. Also, working with Mike was genuinely fun. He’s a natural connector who keeps the energy positive.

    - Elizabeth T. Staff UX Researcher , Home Depot colleague
  • I love working with Mike for his great collaboration, passion for delivering the best experience, and practical approach when constraints inform design.

    - Nate E. Manager & Principal UX Designer , TKXS and Ally Bank
  • Mike is a dedicated and principled designer who always keeps the big picture in mind. He’s a natural leader and helps other designers grow. He’s a wonderful design partner. If you get the chance to work with Mike, take it.

    - Mary S. Content Strategist , Nashville UX Meetup Co-organizer
  • Mike has been an invaluable part of our UX and Product community over the years, generously volunteering his time and energy to bring professionals together. He's a natural leader who takes initiative to make things happen, but is equally quick to jump in and support others wherever help is needed. He's an absolute joy to work with, bringing humor, warmth, and an infectious enthusiasm for the UX profession to everything he does.

    - Katie M. Sr Product Manager , Nashville Product Meetup Co-organizer
  • Mike excels at analyzing experiences to measure the drivers behind what works, why, and by how much. By grounding his work in solid business fundamentals, robust competitive research, and reliable metrics, he provides clear, actionable guidance when designing market focused solutions. His strategic and practical insights prove invaluable for guiding design and development, ensuring companies successfully deliver on customer needs both before and after launch.

    - John C. UX Strategist , Bank of America and Wells Fargo colleague